We stayed at this villa for 3 weeks, and given the amount of money paid, we were quite disappointed with the cleanliness. In the downstairs bedroom there were toe nail clippings on the carpet and a used towel in the bathroom. In one of the kids bedrooms there was a dirty sock underneath the bed, in the master bedroom there was crumbs/sweet papers under the bed and in the en-suite the bath was badly stained. On dropping an item down the back of a bedside cabinet and having to pull the cabinet away from the wall to retrieve it, it was clear the furniture had not been moved to clean behind in a long time as there were numerous dead insects etc. Most of the carpets were also badly stained and many of the lights did not work. The safe was not working on our arrival, which took a week to replace, resulting in 3 families requiring to take large sums of money around the parks. We were unable to all eat together, as there was not 10 sets of cutlery.
We were very busy during our stay and did not let any of this put us off our family visit to Orlando. We loved the location and size of the villa, as well as the great storage it offered. We made great use of the pool too, which was ideal for winding down after long days at the theme parks. It is our opinion that the villa is tired and in need of some upgrading and appreciate this may be difficult for the owner who relies on other agencies due to not residing in the USA.