we have just returned from this villa, the 4 stars for the area and facilities refer to the complex not the Villa, the villa would be 5 stars. The villa is comfortable with good quality furnishings, very comfy beds and good quality bedding and towels ( I am particular about towels!) we had everything we needed and more. We found that the property had been cleaned to a high standard, this the cleanest villa we have rented. We had no problems with the free car, we did get an upgrade to a corsa and we took the extra insurance. The resort was very quiet but we were out of season so perhaps more is open in season, the Alhambra palace offers a pick up and return service food is good and reasonably priced they also do take aways, the only disappointment was the hotel was closed so we could not use the spa facilities, this did not spoil our holiday but would have enhanced it. one last note the owners were contactable and always helpful, I would highly recommend this property.