there was quite a bit of damage to the jacuzzi bath, panel was hanging off, and leaked and flooded the bathroom.
On check-in we only had 4 sets of bed sheets for a family of 5, and was told we had to wait till the next day!!!!
All in all we had a good holiday, appartments were ok for the price we paid, £1000 ish for the week. but i wouldnt have paid more.
Staff we ok, always seemed to be plenty of staff in and around the bar area. but at times had to wait for a drink.
Staff could be more engaging with customers and try to make them feel welcome instead of chatting amongst themselves. Prices were ok for a hotel, but cheaper in town. my wife had the turkish bath and said it was amazing.
All in all we had a good holiday, and would probably return to calis, but i would find somewhere else to stay.