We have had an amazing time staying in your beautiful villa in Sunset Vista Boulevard. The property was immaculate and well resourced. Beautiful, large comfy beds with quality linen and a good sized pool and well equipped games room. The villa is very close to Disney, Walmart and popular restaurants which eased the stress of travelling to different venues with a large family. We had an issue with our air conditioning one day but contacted Clickstay and an engineer was sent out within 15 minutes to sort the problem. Super customer service 😊 Thank you for allowing us to stay. When we return to Florida in the future, we would be sure to use Clickstay again.

$550 SECURIT DEPOSIT NOT RETURNED!!!!! We had been in regular contact with the owners up until the point we returned home and asked when this money would be returned. The contract says 10 days. The owners then ignored all emails and the company Clickstay and VRBO were not helpful in ensuring we got this deposit returned as in our contract. The property was left as we found it. There was no communication regarding any issues as stated in the contract. We were just ignored. I even took a video of the property as we arrived and then as we left for fear of this. What a shame, as the property and location were great. I would avoid booking this property at all costs for this reason.

Large spacious home with plenty amenities. Games room with air hockey and projector screen - we thought we’d use this more but we were too busy. Pool table in living area which we used at the end of the day. Great size pool, jacuzzi and dip pools with plenty seating and room around it. It could do with a little updating, however great value for the price

We had a wonderful 2 week stay. The villa is beautiful, very well looked after and was very clean when we arrived. Al instructions provided for use of TV, appliances and bin days etc were very clear. Communication with owner was fantastic, always quick to respond and helpful. Perfect location within a 20 min drive to all major parks. Thoroughly enjoyed our stay and would absolutely recommend!

The house was excellent and a big thankyou to Jean at VRBO was always on hand to answer any question and access to the villa was really easy. Emerald isle is beautiful and really well maintained. I would happily stay here again. That being said the pool needs a little work as the rendering has come away in places. Nothing major . Pool guy was great and the pool was really clean Plenty of seating in the pool area although a little tired. Also may i suggest keeping some towels for water parks as this has always been available in every villa we have rented previously. Equipment in the garage is tired and close to end of life but we still got a lot of enjoyment from it. Garage floor needs a refit. All in all a great place to stay and large groups will love it.

The advertised pictures for this villa are dated and do not reflect how it looks when you arrive, and had it been advertised honestly with up to date photos we would not have chosen to stay here! My 2 year old son’s feet on day one were absolutely black from walking in the villa with no shoes, I did take pictures and send this to the agent Premier VRBO. The pool area is filthy (I also photographed this) sofa was worn and again filthy. I could go on. I did contact the agent who offered to send a cleaner which needed one of us present at the villa whilst it was being cleaned. However the villa needed more than just a “clean”, it needs a deep clean which would have resulted in us having to stay in whilst on our holiday for this to happen! It’s such a shame as this could be a lovely villa with some tlc and a good clean. We have holidayed in Florida villa’s 3 times now, but certainly wouldn’t come back here!

bonjour et merci pour cette location. la villa est parfaite ,seul petit problème; la difficulté a valider la location finale est les frais annexes. il serait souhaitable que le site simplifie les procédures surtout pour les étrangers qui n ont pas de téléphone ou d ordinateur connectés en arrivant.

Horrible experience with owner and agent Arrived at the villa first night was meet by a vrbo agent who was abusive rude aggressive to us only because we had raised concerns of the reviews the previous gusts had raised of cleanliness. She was very angry over our message and continued to be nasty the agent threatened us if we did ot make a comment on the website that we were satisfied she eould not allow us to stay. Despite us trying to explain she kept being rude and nasty saying she was fed up with us and told us to leave the villa saying she had enough of us and wS cancelling the booking. We felt threatened as we were being forced to right that we were satisfied despite being shown damage to the spa pool Do not book through vrbo they don't treat guests with respect and hate people raising any concerns. Completely rubbish company and would never use them again

We stayed at the villa for 15 nights, the full party (6 of us) arriving together but we had different durations split between us. Arrival was delayed at the airport (which as we know is a regular occurrence), but felt the communication and tone from the owner wasn’t particularly pleasant as we couldn’t confirm exactly what time we were arriving due to passport control and going via a supermarket. It was always going to be after standard check in as our flight arrived at 6:50, which I’d advised them before we had departed but didn’t feel that it was a particularly warm welcome. We raised a few issues during our stay, they came in without notice when we were out one day to change some furniture over and wasn’t advised until I questioned it. The quality of the pool table was well below standard with bare wood exposed on some of the cushions and holes in all of the pockets so the balls just fall out when you pot one, which was very annoying! Had issues with rubbish not being taken daily as we were told it would be and when I asked for help the tone was more accusational that we’d done something wrong rather than feeling supported. The last straw was being accused of removing towels (10!) from the villa … I have Co-ordinating Egyptian cotton towels in my bathroom at home… quite why I would want to steal theirs is a mystery and exceptionally insulting! The Villa itself was “fine” a smell of damp in one of the upstairs rooms, we had visits from 3 cockroaches in the upstairs bathrooms as well as one in the garbage disposal - the waste disposal filled the sink with dirty water and food waste when the dishwasher was on. The location convenience for us was the biggest positive. In the future I will not use Premier VRBO again - the difficult conversations and constant battle with them seemed to happen from the first interaction of trying to understand the contract and costs involved, I struggled with understanding the messages as the English wasn’t of the highest standard at times which can be hard when you are trying to get answers. I wouldn’t recommend them, and definitely do not pay extra for the BBQ which is the other side of the fence round the back and it felt like it was going to crumble when we cleaned it - it was old, and not up to a suitable rental standard. Lastly there were holes in the netting so we had visits from squirrels as well as some other bugs, and the gutter above one of the tables outside needs to be cleaned, when it rained heavily it was clear that it was blocked and caused heavy downpours at the edge of the roof.

We stayed here for 2 weeks mid July 2023. We had an amazing holiday at the villa and the kids loved playing in the pool. Lots of room for us all to relax after busy days at the parks. Plenty of supermarkets and places to eat a few minutes drive away and the Disney parks are only about 15 minutes away. We loved staying here and for the price would highly recommend. The neighbourhood is nice and quiet and I wish we could have stayed longer. Thanks again for a wonderful stay!